Support
Email us
Email is the fastest way to reach us, and every message gets a real reply, usually the same day.
Use this for setup help, connecting your WhatsApp Business Account, bugs, data requests (export or deletion), or questions before you install.
Before you email about setup
Most setup questions are about connecting your WhatsApp Business Account. That step runs through Meta Embedded Signup and needs a Meta business portfolio. If you are waiting on Meta, stay on the Free plan for now: a paid plan’s 14-day trial starts the day you approve it in Shopify, not when your first confirmation goes out.