Terms | CodWatchdog

This is CodWatchdog's actual data-processing commitment to installing merchants, written to be accurate today. It is not a substitute for a lawyer-reviewed Terms of Service; it will be reviewed before it is the final terms a merchant accepts.

Roles

The installing merchant is the data controller for their customers' personal data. CodWatchdog acts as a data processor, processing personal data only on the merchant's instructions (via the app's configured behavior) and only for the purpose stated below.

What is processed

Order phone number (read_customer_phone / order.phone), used solely to send WhatsApp order-status messages (confirm / cancel, delivery-health alerts) through the merchant's own connected WhatsApp Business Account.
No other customer field (name, email, address) is requested or processed.

Purpose limitation

Phone data is used only for the WhatsApp order-messaging purpose above. It is never used for marketing, sold, shared with data brokers, or used to train AI or ML models.

Sub-processors

Meta Platforms, Inc. (WhatsApp Cloud API): message delivery.
Neon, Inc.: Postgres database hosting, encrypted at rest and in transit.
Vercel Inc.: application hosting and deployment.
Shopify: the platform CodWatchdog is distributed through and authenticates against.

Merchant rights

A merchant can request deletion of their store's data at any time by uninstalling the app, which triggers Shopify's shop/redact deletion flow.
A merchant can request an export or explanation of what is stored by contacting the founder at support@codwatchdog.com.

Owner